公司信息
語言要求： 普通話二級 英語；中文能作為工作語言，英語熟練更佳；
任職資格：男，柬埔寨公民；根據(jù)候選人自身情況與公司戰(zhàn)略在公司培訓(xùn)后駐柬埔寨。Language requirements: Mandarin at Level 2, English; Chinese can be used as a working language, and proficiency in English is preferred.Qualifications: Male, Cambodian citizen;based Ｏn the candidate'''s own situation and the company'''s strategy, they will be stationed in Cambodia after the company'''s training.工作內(nèi)容Position Description ：內(nèi)部協(xié)調(diào)溝通：和總部溝通技術(shù)細(xì)節(jié)；技術(shù)支持：通過不同的渠道為代理商提供技術(shù)支持，包括電話，電子郵件，客戶管理系統(tǒng)，或者在線為終端用戶提供維修服務(wù)；零件管理：更新和維修技術(shù)文件包括服務(wù)指南，零部件編碼和質(zhì)量提升文件；與其他相關(guān)部門協(xié)調(diào)，提供解決方案和積極主動的行動；軟件及系統(tǒng)：在客戶管理信息系統(tǒng)中管理分享維修經(jīng)驗(yàn)；信息收集整理：收集、分析和報(bào)告質(zhì)量信息；Internal coordination and communication： communicate technical details with headquarters；Technical support：provide technical support to agents through different channels, including telephone, E-mail, customer management system, or Ｏnline maintenance services for end users；Spare parts management： and repair technical documents including service report, parts code and quality improvement technical documents；Coordinate with other related departments to provide solutions and proactive actions；Software and systems： manage and share maintenance experience in customer management information system; Support partners to provide services to end users；Information collection ：collect、analyze； and report quality information。
